Top questions

Where does your tea come from?

Is J-PORT certified organic?

What types of tea do you offer?



How do you select the teas in your range?

How do you guarantee the freshness of the tea?

How do you transport the tea?

How can I best store the tea?


Orders & Shipping

How much does shipping cost?

How can I track the status of my order?

How long does shipping take?

Through which party do you ship?

How can I return my order?



Is J-PORT certified organic?

What is the difference between organically certified and non-organically certified tea?

Which authority is responsible for organic certification?

How do you incorporate sustainability into your packaging method?

Learn about Sencha

Learn about Sencha

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